The benefits tsd can offer you
At tsd, the concerns of our customers are our number one priority! We work continuously to further expand and tailor our portfolio of services to the individual needs and requirements of our customers. Our customers can benefit from the following advantages:
Full service approach
Our approach is to provide customers with comprehensive services in all areas relating to multilingual contents. In order to meet this challenge, we are continually reviewing, adjusting and expanding our portfolio of services. In close consultation with the customer, we develop the right workflow to cover all process steps according to requirements.
Our optimised quality management system is certified according to DIN EN ISO 9001:2015, and ISO 17100: 2015. The use of a translation management systems (TMS) with quality assurance programmes guarantees consistency and at the same time allows for shorter processing times and cost savings. We also offer proofreading and correction services in accordance with industry frameworks such as SAE J2450 and DQF-MQM. More information on this topic can be found under Quality & Code of Ethics and Technology.
We have been providing multilingual documentation services for 40 years – a family tradition now in its second generation.
Throughout our many years of experience in the translation and localisation industry, we have witnessed considerable technological progress and many new developments first-hand, allowing us to adapt and expand our product and service portfolio accordingly for the benefit of our customers.
One face to the customer principle
We provide you with a designated contact person for your project, as well as an appropriate stand-in to cover absences, who will process your orders even across different time zones. This ensures that communication is always clear and efficient.
Earning the trust and confidence of our customers is of great importance to us and something we take very seriously. We guarantee confidential treatment of all documents during the entire workflow. Customer information is always treated confidentially and in accordance with the relevant contractual regulations and applicable data protection laws and will never be disclosed or made available to any third party. Find out more about data security and secure data transfer.
Technological and IT-based solutions are a pivotal topic within the translation and localisation industry. They form the basis for the implementation of a comprehensive IT infrastructure. Furthermore, they are firmly embedded in our working processes and therefore form part of our service portfolio, for example in the field of machine translation (MT). Applying technological innovation in this area and integrating it into the productive process has consistently proven to be a worthwhile investment for our customers – providing flexible and cost-effective solutions has always been one of our key competencies as a company.