The perception of quality and its many facets is a key criteria customers use to decide on a service provider. At tsd, quality means more than simply product quality. Our understanding of quality also encompasses defined and transparent processes that can be flexibly adapted to particular requirements, friendly communication and a faultless final result.
All processes are incorporated into our quality management system, which we continuously further develop and adjust to new requirements.
As part of this, we have defined three dimensions which reflect our high standards and which we use to measure quality:
To demonstrate the standards underlying our quality management system to our customers in a transparent way, it has been certified in accordance with the current DIN standards since 2003.